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Frequently Asked
Questions
Q: Why should I wash my equipment?
A: Here are just a few reasons to wash your equipment.
- Properly cleaned sports equipment
reduces the health risk for the athlete associated with filthy
equipment.
- Clean equipment will reduce the
possibility of infection from filthy equipment.
- Cleaning can extend the useful life of
the equipment - thereby reducing costs to leagues, associations and the
participants.
- Clean equipment is a benefit to teams
during travel season when the smell of the equipment makes storage
difficult.
- Increased value of equipment. Equipment
that has been washed and disinfected regularly will sell quicker than
equipment contaminated with bacteria and fungus.
Q: How long does it take to get my
equipment back?
A: Gear will be ready the very next day. If needed, we could turn
it around in 4 hours.
Q: Will my equipment be dry when I
get it back?
A: Yes, your equipment will be dry and ready for use when you pick
it up at one of our Drop Zones. If you have requested rush service, at
most, it will still retain 10% of the moisture used during the rinse stage,
as the heat required to dry the gear completely could damage the plastic
components used in the equipment.
Q: How soon will the smell come
back after it’s cleaned?
A: How quickly the smell returns will depend on the individual, how
frequently the equipment is used, and how effectively it’s dried after
each use. Under normal usage (1-3 times per week) and proper care, equipment
can remain fresh for 3 to 4 months.
Q: My equipment is old and has
never been cleaned. Will the machine damage my equipment?
A: Absolutely not. Our professional washing system features
patented technology and extensively tested cleaning agents designed
specifically for sports equipment. Your equipment is placed in an individual
compartment of our wash system, remains stationary throughout the entire
process, and never comes into contact with other pieces of equipment.
All equipment is carefully inspected, and any defects will be noted during
this inspection. Equipment that is too old or already damaged will not be
cleaned, unless the customer acknowledges the existing damage and consents
to have the equipment cleaned regardless of existing condition.
Q: If you can clean hockey
equipment, can you clean other things too?
A: Yes! We specialize in cleaning and disinfecting hockey
equipment. However, our washer-dryer system, the Esporta Wash System, is
also designed to clean football, lacrosse, baseball, and roller hockey
equipment, and more. Please visit our Rates
page to view the menu of items that we clean. If you do not see
something on our list, please call us. Essentially, we can wash any
item too bulky or dirty for conventional cleaning systems.
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